2. The price: The price of an airport shuttle transfer service may vary depending on the distance, duration, traffic, tolls and other factors. You should compare different options and look for discounts or promotions to get the best deal. You should also check if the price includes taxes, fees, tips and extras such as child seats or pet carriers.
3. The booking process: You should book your airport shuttle transfer service in advance to avoid last-minute hassles and ensure availability. You can book online, by phone or through an app. You should provide accurate information such as your flight details, pickup and drop-off locations, number of passengers and special requests. You should also receive a confirmation email or text with your booking details and contact information of the driver or company.
4. The payment method: You should check what payment methods are accepted by the airport shuttle transfer service provider. Some common payment methods are cash, credit card, debit card, PayPal and online wallets. You should also check if you need to pay in advance or upon arrival, and if you can cancel or modify your booking without penalty.
5. The pickup and drop-off locations: You should check where the airport shuttle transfer service will pick you up and drop you off. Some common pickup and drop-off locations are the airport terminal, a designated spot outside the airport, a hotel lobby or a private address. You should also check how long it will take to get to and from the airport and plan accordingly.
6. The driver: You should check the credentials and reputation of the driver or company that will provide the airport shuttle transfer service. You should look for reviews, ratings, testimonials and feedback from previous customers to ensure quality and safety. You should also check if the driver is licensed, insured, trained and experienced in driving in the area.
7. The luggage: You should check the luggage policy of the airport shuttle transfer service provider. You should know how many pieces of luggage you can bring, what size and weight limits apply, and if there are any extra charges for oversized or excess baggage. You should also label your luggage clearly with your name and contact information and secure it properly in the vehicle.
8. The schedule: You should check the schedule of the airport shuttle transfer service provider. You should know when they operate, how often they run and how flexible they are in case of delays or changes. You should also check if they offer real-time tracking, notifications and updates on your ride status.
9. The amenities: You should check what amenities are offered by the airport shuttle transfer service provider. Some common amenities are Wi-Fi, air conditioning, music system, water bottles, snacks and magazines. You should also check if they offer any special services such as wheelchair accessibility, pet-friendly vehicles or multilingual drivers.
10. The customer service: You should check how responsive and helpful the customer service of the airport shuttle transfer service provider is. You should be able to reach them easily by phone, email or chat in case of any questions, issues or emergencies. You should also expect them to be courteous, professional and friendly at all times.
11. The safety measures: You should check what safety measures are taken by the airport shuttle transfer service provider to protect you from COVID-19 and other risks. Some common safety measures are sanitizing the vehicles regularly, wearing masks and gloves, providing hand sanitizer and wipes, limiting the number of passengers per vehicle and following social distancing guidelines.
12. The reviews: You should check what other customers have to say about their experience with the airport shuttle transfer service provider. You should look for honest, unbiased and detailed reviews that cover all aspects of the service such as punctuality, reliability, comfort, convenience and value for money. You should also consider leaving your own review after your ride to help other travelers make informed decisions.
By considering these 12 things when booking an airport shuttle transfer service, you can ensure that you have a hassle-free and enjoyable travel experience.
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